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Training

Utilities need continuous training to address staff retirements and new digital and cybersecurity challenges, with this project providing essential ICCS training and a system for tracking professional development.

EPRI U - Information, Communication Technology and Cyber Security (ICCS) (ICCS)

  • Improve performance knowledge – for new and early-in-career engineers and other staff
  • Focus areas – Utility Focused Information, Communication Technology & Cyber Security (ICCS)
  • Unlimited Access to high-quality, self-paced technical training
  • Available on-demand – 20+ video computer-based training courses
  • Facilitates professional development hours (PDH) for certifications, licenses, etc.
  • Provide a system of record to track completed training high-quality, technically based training
  • New Courses added each year

Background, Objectives, and New Learnings

Employee training and education are ongoing needs for utilities, especially as many experienced engineers and subject matter experts are retiring. As the digital transformation and cyber security create new challenges, utilities see a need to train existing employees. Cross-functional training is crucial for developing a well-rounded and cohesive workforce, which in turn accelerates staff productivity.

The objective of this project is to provide high-quality, foundational technical training on Information, Communication Technology & Cyber Security (ICCS) related topics for engineers and other staff. Furthermore, it aims to establish a system of record for both the utility and the individual to track and manage their professional development and training progress.


Benefits

The project includes a combination of training on demand and distance learning training to better meet utility needs by providing instruction on a variety of utility-specific ICCS related topics.

Participants get unlimited access to on-demand computer-based training and videos, as well as distance learning (i.e., virtual instructor-led training) geared toward engineers and other technical staff.

The training material uses EPRI’s state-of-the-art learning management system (LMS), which also maintains individual training records.

Professional development hours (PDH) granted upon completion of the training will help engineers, and others meet the requirements for certifications and career advancement upon successful completion of certain courses.